What address should I use to send a case to Specialty Appliances™?
We provide prepaid mailing labels to be used when mailing us cases via the United States Postal Service (USPS). Some customers have established accounts with other carriers, like UPS.
If you use a carrier other than USPS, please use our street address:
4905 Hammond Industrial Drive
Cumming, GA
30041
We will not receive your case if you use the address on our prepaid mailing labels. To request mailing labels, please contact Customer Service or complete the supply request form on the Shipping Supplies page.
Where is my case?
We ship the majority of our cases back to our customers via UPS. You can call our Customer Service Department at 1-800-LAB-INFO (1-800-522-4636), and we'll track your case.
If your e-mail address is on file with Customer Service, you will receive an e-mail notification when your case ships. This feature is only available if we ship your case via UPS.
How do I get shipping boxes and mailing labels?
Specialty Appliances™ supplies packaging and shipping materials to you at no cost.
To request supplies, please call customer service at 1-800-LAB INFO (1-800-522-4636) or complete the supply request form on the Shipping Supplies page.
How do I fill out a digital Prescription Rx Sheet?
View our How to Complete an Electronic Prescription Sheet instruction.