Shipping To Us
We supply postage paid U.S. Postal Service first class mailing labels for our customer's convenience. You can request labels by calling Customer Service at 1-800-LAB INFO (1-800-522-4636) or click here and complete the supply request form. If you prefer, you can also download a copy of the label by clicking here. If you download the label, please be careful to affix the label securely to the box so it does not come loose in transit.
Some of our customers have existing accounts with other carriers. If you choose to send us a case using one of your existing accounts, please be sure to use our street address and not the address on our prepaid mailing label:
4905 Hammond Industrial Drive
Cumming, GA 30041
If you use your own account, you will be charged a reduced shipping charge since we are only returning the case to you.
Shipping and Handling Costs
We try to minimize your shipping charges by underwriting a portion of the costs. Our shipping charges are based on the number of cases we receive in one shipment and on whether or not you used the prepaid mailing labels we provide to you. Lower charges apply when we receive more than one case in a box. We offer different size boxes depending on the number of cases you normally ship to us. To request boxes, please call customer service at 1-800-LAB INFO (1-800-522-4636) or click here and complete the supply request form. Again, please remember that your shipping charges are minimized when you ship multiple cases in one box.