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Warranty Policy

Your satisfaction is our first priority. That's why, as your laboratory partner of choice, we are completely dedicated to delivering exceptional craftsmanship and quality in every appliance we make. That's also why we offer our QUALITY FIRST warranty policy.

Your satisfaction is our first priority. We are completely dedicated to delivering exceptional craftsmanship. That's why we want you to know about our QUALITY FIRST warranty policy.

Warranty Policy

Warranty Policy

Specialty Appliances' Quality First Warranty reflects our commitment to delivering the best clinical solutions possible. To provide the most effective safety measures for both our employees and our customers, Specialty Appliances will not make repairs on any broken appliance or part. We request all appliances and/or parts requiring remake or replacement be returned for evaluation.

  • Specialty Appliances will remake any defective product at no charge if returned within 9 months of the invoice date.
  • Specialty Appliances will remake any appliance returned due to a fit issue at no charge if returned before 30 days from invoice date. If returned between 31 and 60 days from invoice date, a 50% remake charge/credit will apply. Appliances returned after 60 days from invoice date may be subject to full charge.
  • This policy does not cover damage to an appliance caused by a non-compliant patient.
  • Any return submitted 9 months after invoice date is subject to full replacement charges.

We appreciate your trust and support of Specialty Appliances laboratory. We look forward to continuing to earn that trust with every appliance we produce.

1-800-522-4636
Email Customer Support

4905 Hammond Industrial Drive
Suite J
Cumming, Georgia 30041

Phone: 678-513-4408
Toll Free: 1-800-522-4636
Fax: 678-513-7345

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